Shipping & Returns
Shipping Policy
Once an order is received it is typically processed, packaged and shipped within 48 hours.
This is an estimate and could be impacted by unforeseen circumstances, holidays or processing issues. Packages once shipped typically take 3-5 days for arrival to their destination. All orders are shipped by USPS Priority mail or UPS. Orders received after 2 p.m. may not begin processing until the following business day. Orders placed during the weekend will not begin to be processed until Monday of the upcoming week.
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At this time we only offer shipping within the United States.
Tracking information will be provided at the time of shipment when customer's email address is provided.
Returns & Exchange Policy
Returns
Our return policy is 30 days from the date of purchase. To be eligible for a return, your item must be unopened and in the same condition that you received it.
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Refunds
Once your return is received and inspected, we will send an email to notify you that we've received it. We will also notify you of the approval or rejection of your refund.
If you are approved for a refund a credit will be applied to your credit card or other original payment method within 30 days.
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Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account or contact your credit card company to determine if the refund is being processed. Next, contact your bank as there can often be a processing delay before a refund is officially posted.
If you’ve completed the steps above and still haven't received your refund, please reach out to us at the contact info listed below.
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Shipping
To return your product, please mail it to:
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Colorado Green Films Technology
372 Mountain View Road, Unit #10
Berthoud, CO 80513
The customer is responsible for all return shipping fees. If you are shipping a high value item please consider using a shipping provider with accurate tracking services and/or purchasing shipping insurance for the item.
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Exchanges
When exchanging products, return shipping times may vary depending on your location.